Support Services

The TAH support department focuses on clients who have invested in business intelligence solutions that require post implementation services. This typically involves many of the leading technology solutions such as SAP BusinessObjects in the CPM arena, WhereScape RED and Microsoft SQL Server in data warehousing and NOAD for EQM applications.

Our UK based support team has over 50 years of experience of implementation, support and training and can provide telephone, email and on-site assistance. We pride ourselves on client satisfaction and the timely resolution of support calls, consistently achieving in excess of 99% call resolution within SLA (support level agreement). All support calls are logged, prioritised and passed immediately to a support consultant who has the appropriate skills to deal with the query. As part of a support and maintenance contract, TAH can also provide the following if required:

As an SAP BusinessObjects Platinum partner with the UK’s largest partner support desk, TAH can provide some of the most competitive prices for SAP BusinessObjects support and maintenance services, typically saving clients up to 15%. We are so confident that our SAP BusinessObjects support service will not only meet but exceed your expectations, we invite you to see for yourself with our Try Before You Buy offer.